Cancer Center Jobs

Data Quality Manager

Dana-Farber Cancer Institute, Harvard Medical School

April 16, 2021
Data Quality Manager

Job ID:
10 Brookline Place West, Brookline, MA 02445
Clinical Research
Employment Type:
Full time



Reporting to the Director of ODQ, the Data Quality Manager oversees the Data Quality Analyst team that supports the accurate and timely capture of case report form data on DF/HCC Investigator-initiated clinical trials. The Data Quality Manager works closely with research informatics, biostatistics, CTO monitors, investigators, research staff and other ODQ teams to provide a comprehensive approach to overall data quality.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.


Manage, support and train ODQ Data Quality Analysts
Manage data imports and updates ODQ’s Quickbase application
Triage incoming data requests in Quickbase; prioritize, track timelines, escalate when appropriate, and provide turn-around time and volume metrics to the ODQ director
Implement effective, efficient, and proactive quality control processes for monitoring accuracy and completeness of clinical trial case report form data
Run regular reports to assess data compliance across the DF/HCC cancer center and communicate out of compliance protocols to institutional clinical trials offices and research staff as appropriate
Coordinate with other ODQ staff to help resolve data compliance issues for DSMB/DSMC reviews
Enhance and foster open communication and collaboration with the research informatics, CTO monitors and biostatistics
Take a leadership role in the ODQ with an eye towards constant process improvement
Ensure confidentiality of research data as well as human resource information for ODQ personnel

 SUPERVISORY RESPONSIBILITIES: Directly supervises 4 – 5 Data Quality Analysts. The Data Quality Manager will have the following authority for decision-making:

Human resource issues for direct reports (in consult with the Director of ODQ)
Delegation and oversight of projects to direct reports
Input into department leadership decisions




Typical office environment
May require availability for meetings and projects outside of business hours, when necessary



Bachelor’s degree in scientific discipline or field related to clinical research; Master’s degree preferred
5 years’ experience in clinical trials; oncology experience preferred
2 years’ experience supervising projects and/or staff


Strong understanding of clinical trial quality control and quality assurance processes.
Knowledge of clinical research regulatory requirements and best practices (e.g., CFR, GCP, HIPAA) surrounding human subject research, the conduct of clinical trials and the collection and use of clinical trial data.
Exceptional communication, listening, consensus building, and leadership skills. Highly effective interpersonal skills, with a sensitivity to and an understanding of complex operational issues that must be addressed when part of a multi-institution cancer center
Collaborative and customer service-oriented approach to problem solving; a team player
Individuals who enjoy working with and supporting extraordinary staff and who are comfortable dealing with other leaders in a selfless manner
Individuals with excellent credibility, integrity and judgment; a style that is methodical, flexible, stable and confident
Individuals who enjoy process improvement and who are able to understand and break down complex processes and systems to identify opportunities for increased efficiency and compliance.

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.